Security manuals are a must for businesses open to the public, but if not written and implemented properly, they can become a liability to the company.  Unfortunately, most companies do not realize the problems within their manuals until there is an incident and the manual is placed under a microscope by Plaintiff’s counsel.

In the two attached articles, I analyzed this critical issue from both a national and state level.

IL Assoc. of Defense Trial Counsel – IDC Quarterly Featured Article – focus on Illinois law

IDC Featured Article – Security Manuals – 2014

DRI In-House Quarterly – focus on a national level

DRI In-House Def Quarterly – Summer 2014

If you are interested in this topic and want to learn more about it, please contact me for a complimentary evaluation of your company’s security manuals.  I will also be speaking on this topic, along with a VP of Security for a national grocery store chain, at the DRI Retail & Hospitality Seminar being held in Chicago, Illinois on May 7-8, 2015.  For more information and to register for the event, go to www.DRI.org.